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Sales Client Support Specialist
2 months ago
We are seeking a highly skilled and experienced Sales Client Support Specialist to join our team at Kings Security. As a key member of our Corporate Account team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Client Support: Provide timely and effective support to clients, responding to their inquiries and resolving any issues that may arise.
- Account Management: Develop and maintain strong relationships with key clients, identifying opportunities to grow and expand our business.
- Communication: Communicate effectively with clients, internal stakeholders, and other departments to ensure seamless delivery of services.
- Database Management: Maintain accurate and up-to-date records of client interactions and account information.
- Reporting: Prepare and present regular reports to management on client satisfaction, account performance, and business development opportunities.
- Experience: Previous experience in a sales or client support role, preferably in a corporate or business-to-business environment.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. Proficient in Microsoft Office and other business software.
- Education: High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
- Competitive Salary: A competitive salary and benefits package, including health insurance, pension plan, and life insurance.
- Professional Development: Opportunities for professional growth and development, including training and education programs.
- Collaborative Environment: A supportive and collaborative work environment, with a team-oriented culture.