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Sales Client Support Specialist
2 months ago
We are seeking a highly skilled and experienced Sales Client Support Specialist to join our team at Kings Security. As a key member of our Corporate Account team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Client Support: Provide timely and effective support to clients, addressing their queries and concerns in a professional and courteous manner.
- Relationship Building: Develop and maintain strong relationships with key clients, understanding their business needs and providing tailored solutions to meet their requirements.
- Account Management: Manage client accounts, ensuring accurate and up-to-date records, and providing regular updates on account performance.
- Communication: Communicate effectively with clients, colleagues, and other stakeholders, both verbally and in writing, to ensure seamless collaboration and information sharing.
- Problem-Solving: Identify and resolve client issues, working closely with internal teams to find solutions that meet client needs.
- Reporting: Provide regular reports on client activity, account performance, and other relevant metrics to inform business decisions.
- Experience: Proven experience in a sales or client support role, with a strong track record of building and maintaining client relationships.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Knowledge: Strong understanding of business operations, with knowledge of sales and marketing principles.
- Education: Relevant qualifications or experience in a related field.
- Competitive Salary: A competitive salary and benefits package, including a company pension and life insurance.
- Professional Development: Opportunities for professional development and growth, with a focus on building skills and expertise.
- Collaborative Environment: A supportive and collaborative work environment, with a focus on teamwork and open communication.
