CCTV Monitoring Station Operator Part-Time
2 weeks ago
We are seeking a skilled Security Monitoring Officer to join our team at Prime Trading Group. As a key member of our security team, you will be responsible for monitoring CCTV and alarm systems, responding to incidents, and providing exceptional customer service.
About the Role
This is a part-time position, averaging 20 hours per week, with a predominantly day shift schedule. You will work closely with our Monitoring Station Shift Supervisor to ensure the safety and security of our clients' premises and assets.
Key Responsibilities
- Monitor CCTV and alarm equipment to detect and respond to incidents
- Carry out daily and monthly checks and inspections to ensure compliance with BS5979
- Follow established escalation protocols for alarm activations
- Operate communication systems and computerized alarm monitoring systems
- Act as a point of contact for emergency services and clients
- Provide exceptional customer service and maintain a positive approach under pressure
- Record technical faults and take appropriate steps to rectify them within agreed timescales
- Adhere to all monitoring station policies and procedures
Requirements
- Ability to effectively communicate with clients, supervisors, and peers
- High levels of organization and attention to detail
- Sound IT skills and familiarity with Microsoft Office
- Ability to work well as part of a team
- Ability to maintain a standard of personal conduct and deportment in keeping with the nature of the business
What We Offer
As a Security Monitoring Officer with Prime Trading Group, you will have the opportunity to work in a rewarding and challenging environment with a great team of professionals. We offer an excellent package depending on your experience, with opportunities for career growth and development.
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