Senior Salesforce Administrator

1 week ago


Huntingdon, Cambridgeshire, United Kingdom HAR Labcorp Early Development Laboratories Limited Full time

About the Role:

The Senior Salesforce Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools. This role will provide end-user support for all system users and requires both technical and business knowledge.

Key Responsibilities:

  • Establish and maintain relationships with all functional areas, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
  • Serve as the Salesforce Administrator technical lead on commercial projects, reviewing business requirements and translating them into functional requirements.
  • Facilitate and support the Governance Process for Labcorp BLS.
  • Demonstrate understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory, and Internet Information Server (IIS).
  • Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization.
  • Effective communication skills to help internally 'sell' and 'service' the user group, including training requirements and system benefits.

About You:

To be successful in this position, you must have:

  • Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact.
  • Demonstrated computer skills, requiring excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint).
  • Demonstrated ability to plan, multi-task, and prioritize.
  • Demonstrated teamwork, communication (written and verbal), and organizational skills.
  • Ability to work to deadlines.
  • Strong analytical skills.
  • Positive attitude and sense of urgency.

Your Qualifications:

  • Bachelor's degree required in a related field or equivalent work experience.
  • 3 years' minimum experience working with Salesforce or equivalent application experience.
  • Salesforce Administrator Certification.
  • Salesforce Advanced Administrator Certification.
  • Experience working with a B2B sales organization.
  • Salesforce Platform App Builder Certification (preferred).
  • Salesforce Sales Cloud Consultant Certification (preferred).
  • Ideally, experience in the life science industry.

What You Will Find at Labcorp:

  • Work-Life Balance: At Labcorp, you can manage your work-life balance with our employee-friendly leave policy and enjoy dedicated time with your friends and family.
  • Training & Development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career.

Why Us:

  • Labcorp is a global leader in natural sciences, committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.
  • We are a company that supports the pharmaceutical industry in developing more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.
  • We are the world's biggest Central Lab, generating more clinical trial data than all other central laboratories combined.
  • We have been named by Forbes as one of the World's Best Employers 2020.

Labcorp is Proud to be an Equal Opportunity Employer:

We strive for diversity and inclusion in the workforce and do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based on race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.



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