Senior Salesforce Administrator

2 months ago

Huntingdon, Cambridgeshire, United Kingdom HAR Labcorp Early Development Laboratories Limited Full time

About the Role:

The Senior Salesforce Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts.

This role will provide end-user support for all system users and requires both technical and business knowledge.

Key Responsibilities:

  • Establish and maintain relationships with all functional areas using Salesforce, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
  • Serve as the Salesforce Administrator technical lead on commercial projects, responsible for reviewing business requirements and translating them into functional requirements.
  • Facilitate and support the Governance Process for Labcorp BLS.
  • Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory, and Internet Information Server (IIS).
  • Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization.
  • Effective communication skills to help internally "sell" and "service" the user group, including training requirements and system benefits.

About You:

To be successful in this position, you must have the following criteria:

  • Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact.
  • Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint).
  • Demonstrated ability to plan, multi-task, and prioritize.
  • Demonstrated teamwork, communication (written and verbal), and organizational skills.
  • Ability to work to deadlines.
  • Strong analytical skills.
  • Positive attitude and sense of urgency.

Your Qualifications:

  • Bachelor's degree required in a related field or equivalent work experience.
  • 3 years' minimum experience working with Salesforce or equivalent application experience.
  • Salesforce Administrator Certification.
  • Salesforce Advanced Administrator Certification.
  • Experience working with a B2B sales organization.
  • Salesforce Platform App Builder Certification – Preferred.
  • Salesforce Sales Cloud Consultant Certification – Preferred.
  • Ideally experience in the life science industry.

What You Will Find at Labcorp:

  • Work-Life Balance: At Labcorp, you can manage your work-life balance with our employee-friendly leave policy and enjoy dedicated time with your friends and family.
  • Training & Development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career.

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