Senior Salesforce Administrator

1 month ago

Huntingdon, Cambridgeshire, United Kingdom Labcorp Full time
About the Role

We are seeking a highly skilled Senior Salesforce Administrator to join our Commercial Operations team at Labcorp. As a key member of our team, you will be responsible for the maintenance and day-to-day operations of our Labcorp BLS CRM system (Salesforce) and associated tools.

Key Responsibilities
  • Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting, and administrative support.
  • Establish and maintain relationships with all functional areas, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
  • Serve as the Salesforce Administrator technical lead on commercial projects.
  • Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory, and Internet Information Server (IIS).
  • Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization.
  • Effective communication skills to help internally 'sell' and 'service' the user group, including training requirements and system benefits.
About You

To be successful in this position, you must have the following criteria:

  • Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact.
  • Demonstrated computer skills - requires excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint).
  • Demonstrated ability to plan, multi-task, and prioritize.
  • Demonstrated teamwork, communication (written and verbal), and organizational skills.
  • Ability to work to deadlines.
  • Strong analytical skills.
  • Positive attitude and sense of urgency.
Requirements
  • Bachelor's degree required in a related field or equivalent work experience.
  • 3 years' minimum experience working with Salesforce or equivalent application experience.
  • Salesforce Administrator Certification.
  • Salesforce Advanced Administrator Certification.
  • Experience working with a B2B sales organization.
  • Salesforce Platform App Builder Certification - Preferred.
  • Salesforce Sales Cloud Consultant Certification - Preferred.
  • Ideally experience in the life science industry.
About Labcorp

Labcorp is a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 60,000+ employees combine cutting-edge innovation, science, and technology to solve some of today's biggest health challenges, accelerate life-changing healthcare breakthroughs, and impact lives around the world.

We are proud to be an Equal Opportunity Employer and strive for diversity and inclusion in the workforce. We do not tolerate harassment or discrimination of any kind and make employment decisions based on the needs of our business and the qualifications of the individual.

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