Senior Salesforce Administrator

4 weeks ago

Huntingdon, Cambridgeshire, United Kingdom Pharmiweb Full time
About the Role

We are seeking a highly skilled Senior Salesforce Administrator to join our Commercial Operations team. As a key member of our team, you will be responsible for the maintenance and day-to-day operations of our Labcorp BLS CRM system (Salesforce) and associated tools. You will also provide end-user support for all system users, requiring both technical and business knowledge.

Key Responsibilities
  • Establish and maintain relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
  • Serve as the Salesforce Administrator technical lead on commercial projects, reviewing business requirements and translating them into functional requirements.
  • Facilitate and support the Salesforce.com Governance Process for Labcorp BLS.
  • Demonstrate a strong understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory, and Internet Information Server (IIS).
  • Develop and maintain a deep knowledge of the organizational culture and structure, particularly of the Global Commercial Organization.
  • Effectively communicate system benefits and training requirements to the user group.
Requirements
  • Excellent customer service skills, attention to detail, and ability to be persistent while maintaining tact.
  • Demonstrated computer skills, with excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint).
  • Demonstrated ability to plan, multi-task, and prioritize.
  • Demonstrated teamwork, communication (written and verbal), and organizational skills.
  • Ability to work to deadlines.
  • Strong analytical skills.
  • Positive attitude and sense of urgency.
Qualifications
  • Bachelor's degree required in a related field or equivalent work experience.
  • 3 years' minimum experience working with Salesforce or equivalent application experience.
  • Salesforce Administrator Certification.
  • Salesforce Advanced Administrator Certification.
  • Experience working with a B2B sales organization.
  • Salesforce Platform App Builder Certification (preferred).
  • Salesforce Sales Cloud Consultant Certification (preferred).
  • Ideally experience in the life science industry.
About Labcorp

Labcorp is a global leader in natural sciences, committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings. We are a company that values diversity and inclusion, and we strive to create a culture of mentorship and cross-team connections throughout the organization.

We are proud to be an Equal Opportunity Employer, and we do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual.

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