Senior Salesforce Administrator

1 day ago

Huntingdon, Cambridgeshire, United Kingdom Labcorp Full time

About the Role:

We are seeking a highly skilled Senior Salesforce Administrator to join our Commercial Operations team at Labcorp. As a key member of our team, you will be responsible for the maintenance and day-to-day operations of our Labcorp BLS CRM system (Salesforce) and associated tools. You will also provide end-user support for all system users, requiring both technical and business knowledge.

Key Responsibilities:

  • Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting, and administrative support.
  • Establish and maintain relationships with all functional areas, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
  • Serve as the Salesforce Administrator technical lead on commercial projects, responsible for reviewing business requirements and translating them into functional requirements.
  • Facilitate and support the Governance Process for Labcorp BLS.
  • Demonstrate a strong understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory, and Internet Information Server (IIS).

About You:

To be successful in this role, you must have:

  • Excellent customer service skills, attention to detail, and the ability to be persistent while maintaining tact.
  • Demonstrated computer skills, requiring excellent MS Office experience (specifically Excel, Word, Outlook, PowerPoint).
  • Demonstrated ability to plan, multi-task, and prioritize.
  • Demonstrated teamwork, communication (written and verbal), and organizational skills.
  • Ability to work to deadlines.
  • Strong analytical skills.
  • A positive attitude and sense of urgency.

Qualifications:

  • Bachelor's degree required in a related field or equivalent work experience.
  • 3 years' minimum experience working with Salesforce or equivalent application experience.
  • Salesforce Administrator Certification.
  • Salesforce Advanced Administrator Certification.
  • Experience working with a B2B sales organization.
  • Salesforce Platform App Builder Certification (preferred).
  • Salesforce Sales Cloud Consultant Certification (preferred).
  • Ideally, experience in the life science industry.

What We Offer:

  • Work-life balance: At Labcorp, you can manage your work-life balance with our employee-friendly leave policy and enjoy dedicated time with your friends and family.
  • Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career.

Why Labcorp:

  • Labcorp is a global leader in natural sciences, committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.
  • We are a company that supports the pharmaceutical industry in developing more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.
  • We are the world's biggest Central Lab, generating more clinical trial data than all other central laboratories combined.
  • Our Early Phase Solutions have proved to shave off 30% time from lead candidate to Proof of Concept.
  • Labcorp was the first to receive FDA approval to perform COVID-19 tests using an at-home collection kit.
  • Labcorp has been named by Forbes as one of the World's Best Employers 2020.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.

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