French Account Manager

1 month ago


Branston, United Kingdom Focus Resourcing Group Full time
Job Title: French Account Executive

An exciting opportunity has arisen to work for our esteemed client, a leading company based in the UK, as a French Account Executive. You will be responsible for handling customer inquiries and ensuring accurate order processing.

Job Type:

Permanent

Working Hours:

Monday to Friday, 8am to 4:30pm / 8:30am to 5pm

Location:

Burton on Trent - hybrid working

Benefits:

Generous holiday allowance
Pension contributions 4.5% matched
Yearly discretionary bonus
Life assurance 4*annual salary
Flexible benefits platform
Independent financial advice service
Enhanced Employee Assistance programme
Shopping discounts with retailers

Key Responsibilities:
  1. Process sales orders and quotations
  2. Develop relationships with customers and assist with any inquiries
  3. Respond to all inbound calls & emails quickly and efficiently
  4. Ability to de-escalate calls and emails in an effective manner and know when to escalate to senior team members for resolution support
  5. Work in a flexible manner to assist and support other areas of the Customer Service department and customers as and when necessary
Requirements:
  1. Fluent in French and English, both verbal and written is essential
  2. Experience of working in a busy and demanding environment
  3. Commercially aware
  4. Ability to multitask with confident organisational skills
  5. Excellent communication skills
  6. Good working knowledge of MS Office
  7. Previous experience of Oracle would be advantageous but not essential


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