CRM Marketing Manager

7 days ago

London, Greater London, United Kingdom DAZN Full time
About the Role

**The CRM Manager Position**

We are seeking a highly skilled CRM Manager to join our team at DAZN. As a CRM Manager, you will be responsible for leading the development and implementation of our customer relationship management strategy, with a focus on driving revenue and subscriber growth targets.

**Key Responsibilities**

  • Define and deliver our fight sports CRM schedule, driving our revenue and subscriber growth targets.
  • Deliver against CRM targets and be agile in your output to meet channel contribution week-on-week, utilizing data availability and technical capabilities to push the boundaries of CRM.
  • Lead testing and optimization of our CRM creative and brand direction in collaboration with DAZN marketing and creative.
  • Collaborate with other stakeholders to utilize CRM to define and deliver campaigns to drive DAZN's additional revenue streams, such as betting, merchandise, tickets, and the growth of our freemium tier.
  • Develop and maintain strong relationships with cross-functional teams, including product, tech, content, UX, data, and analytics.
  • Stay up-to-date with industry trends and best practices in CRM and marketing automation.

**Requirements**

  • 2+ years' experience in CRM management, preferably in a fast-paced, dynamic, and international environment.
  • Strong problem-solving skills and ability to manage high-priority projects to tight deadlines.
  • Excellent stakeholder management and communication skills.
  • Ability to work in a collaborative team environment and adapt to changing priorities.

**What We Offer**

At DAZN, we offer a dynamic and fast-paced work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we welcome applications from candidates from diverse backgrounds.

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