Interim Service Delivery Manager

6 days ago


Salford, Salford, United Kingdom ExamWorks UK Full time

About ExamWorks UK

We are a group of companies working in the legal, accident management and healthcare sectors. Our organization is currently seeking an experienced Interim Service Delivery Manager to join us on a 3-month contract basis.

The purpose of this role is the strategic and tactical management of the delivery of IT Services to the Examworks UK Group; including support, infrastructure and disaster recovery.

Key Responsibilities

Our ideal candidate will be responsible for:

  • Developing and implementing IT strategies to support business objectives
  • Managing the delivery of IT services, including support, infrastructure and disaster recovery
  • Leading and managing IT teams to ensure effective service delivery
  • Managing IT infrastructure, including security and compliance
  • Coordinating telephony management and IT projects
  • Developing and implementing business continuity plans
  • Managing procurement and group IT management
  • Managing IT budgets and resources

Requirements

To be successful in this role, you will need:

  • Detailed technical knowledge of IT infrastructure implementation, Microsoft operating platforms and security technologies/threats
  • Solid experience of managing an IT service or infrastructure operation
  • ITIL v3 Foundation certification
  • MCSE certification
  • Prince2 certification
  • Degree or equivalent

What We Offer

We offer a range of benefits, including:

  • 22 days holiday rising to 27 PLUS Bank Holidays
  • Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish
  • We guarantee your birthday off - if you want it
  • Paid Sick Leave (after 1 year's service)
  • Continuous training and development with support given by our expert team and opportunities to complete qualifications
  • Appraisal programmes for all which aids your progression and salary increases
  • Company Pension
  • Employee referral programme - £500 for every employee you refer
  • FREE PARKING
  • Amazing social events, festivals and parties, team nights
  • Flexible approach to home working where your role allows
  • Relaxed working environment with a 'dress to perform at your best' policy
  • Match funding for your charitable activities and 1 day off paid each year for volunteering
  • Employee Assistance programme – legal advice, counselling and much more
  • Discounts on retail, entertainment, eating out, purchases and insurance products
  • Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition
  • Reward & Recognition – e-vouchers linked to our values, for you to spend on whatever you like
  • Cycle to work scheme
  • Ask Mike – put your questions to our CEO – your thoughts and opinions are welcome too

This role is initially on a 3-month basis. Upon offer, you will be subject to a DBS Check.



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