Interim Service Delivery Manager
6 days ago
About ExamWorks UK
We are a group of companies working in the legal, accident management and healthcare sectors. Our organization is currently seeking an experienced Interim Service Delivery Manager to join us on a 3-month contract basis.
The purpose of this role is the strategic and tactical management of the delivery of IT Services to the Examworks UK Group; including support, infrastructure and disaster recovery.
Key Responsibilities
Our ideal candidate will be responsible for:
- Developing and implementing IT strategies to support business objectives
- Managing the delivery of IT services, including support, infrastructure and disaster recovery
- Leading and managing IT teams to ensure effective service delivery
- Managing IT infrastructure, including security and compliance
- Coordinating telephony management and IT projects
- Developing and implementing business continuity plans
- Managing procurement and group IT management
- Managing IT budgets and resources
Requirements
To be successful in this role, you will need:
- Detailed technical knowledge of IT infrastructure implementation, Microsoft operating platforms and security technologies/threats
- Solid experience of managing an IT service or infrastructure operation
- ITIL v3 Foundation certification
- MCSE certification
- Prince2 certification
- Degree or equivalent
What We Offer
We offer a range of benefits, including:
- 22 days holiday rising to 27 PLUS Bank Holidays
- Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish
- We guarantee your birthday off - if you want it
- Paid Sick Leave (after 1 year's service)
- Continuous training and development with support given by our expert team and opportunities to complete qualifications
- Appraisal programmes for all which aids your progression and salary increases
- Company Pension
- Employee referral programme - £500 for every employee you refer
- FREE PARKING
- Amazing social events, festivals and parties, team nights
- Flexible approach to home working where your role allows
- Relaxed working environment with a 'dress to perform at your best' policy
- Match funding for your charitable activities and 1 day off paid each year for volunteering
- Employee Assistance programme – legal advice, counselling and much more
- Discounts on retail, entertainment, eating out, purchases and insurance products
- Wellbeing activities covering mental, financial & physical health, inclusivity, environmental, personal growth, fun and recognition
- Reward & Recognition – e-vouchers linked to our values, for you to spend on whatever you like
- Cycle to work scheme
- Ask Mike – put your questions to our CEO – your thoughts and opinions are welcome too
This role is initially on a 3-month basis. Upon offer, you will be subject to a DBS Check.
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