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IT Service Delivery Expert
2 months ago
Job Summary
ExamWorks UK is seeking an experienced IT Service Delivery Manager to join our team on a 3-month contract basis. As a key member of our IT department, you will be responsible for the strategic and tactical management of IT services, including support, infrastructure, and disaster recovery.
Key Responsibilities
- Develop and implement IT strategies to align with business objectives
- Manage IT service delivery, ensuring high-quality services and excellent customer satisfaction
- Lead and manage IT teams, fostering a collaborative and innovative work environment
- Oversee infrastructure management, ensuring optimal performance and security
- Develop and implement security and compliance policies and procedures
- Manage telephony systems and ensure business continuity
- Develop and manage IT projects, ensuring timely and within-budget delivery
- Manage procurement and budgeting for IT services and infrastructure
- Collaborate with senior leadership to develop and implement IT strategies
Requirements
- Proven experience in IT service delivery management, with a strong background in IT infrastructure and security
- ITIL v3 Foundation certification and/or equivalent experience
- MCSE certification and/or equivalent experience
- Prince2 certification and/or equivalent experience
- Degree or equivalent in a relevant field
What We Offer
- Competitive daily rate of up to £550.00
- Opportunity to work with a dynamic and growing company
- Collaborative and innovative work environment
- Continuous training and development opportunities
- Appraisal programs for career progression and salary increases
- Company pension scheme
- Employee referral program
- Free parking
- Relaxed working environment with a 'dress to perform at your best' policy
- Match funding for charitable activities and 1 day off paid for volunteering
- Employee Assistance program
- Discounts on retail, entertainment, eating out, purchases, and insurance products
- Wellbeing activities covering mental, financial, and physical health, inclusivity, environmental, personal growth, fun, and recognition
- Reward and Recognition program
- Cycle to work scheme