Service Delivery Expert
2 months ago
We are seeking a Service Delivery Expert to provide exceptional customer service in Salford, UK. As a key member of our team, you will deliver timely and effective support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Deliver exceptional customer service through multiple channels.
- Provide accurate and up-to-date information on products and services.
- Resolve customer complaints and issues efficiently.
- Process customer orders and manage account information.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Previous customer service experience is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment.
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