Service Delivery Manager

4 days ago


Salford, Salford, United Kingdom ExamWorks UK Full time £550

Job Summary:

We are seeking an experienced IT Service Delivery Manager to join our team at ExamWorks UK on a 3-month contract basis. As a key member of our IT department, you will be responsible for the strategic and tactical management of IT services, including support, infrastructure, and disaster recovery.

Key Responsibilities:

  • Develop and implement IT strategies to support business objectives
  • Manage the delivery of IT services, including support, infrastructure, and disaster recovery
  • Lead and manage IT teams, ensuring effective service delivery and high levels of customer satisfaction
  • Develop and manage IT budgets, ensuring effective resource allocation and cost management
  • Collaborate with stakeholders to identify and prioritize IT projects and initiatives
  • Develop and implement IT policies and procedures, ensuring compliance with regulatory requirements
  • Manage IT risk and security, ensuring the confidentiality, integrity, and availability of IT systems and data

Requirements:

  • Proven experience in IT service delivery management, with a strong understanding of ITIL v3 Foundation
  • Excellent leadership and management skills, with the ability to motivate and inspire IT teams
  • Strong analytical and problem-solving skills, with the ability to identify and prioritize IT projects and initiatives
  • Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels
  • Strong business acumen, with a deep understanding of business operations and objectives

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A dynamic and supportive work environment
  • A chance to work with a leading company in the legal, accident management, and healthcare sectors


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