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CRM Strategy Manager

2 months ago


Fleet, Hampshire, United Kingdom RVU Full time
About the Role

We are seeking a highly skilled CRM Manager to join our team at RVU, where you will play a key role in shaping and implementing our CRM strategy. As a CRM Manager, you will be responsible for creating and articulating CRM strategies that drive positive performance by delivering successful CRM campaigns across multiple channels.

Our ideal candidate will have a proven track record of using a Customer Engagement Platform (CEP) and experience in implementing automated customer journeys across multiple channels. You will also have a strong understanding of data management, analysis, and reporting, as well as the ability to build strong working relationships with key stakeholders across the business.

Key Responsibilities
  • Support the Head of Marketing Communications to create a strategic vision for CRM
  • Implement automated customer journeys across multiple channels
  • Deploy tactical campaigns to drive engagement and conversion
  • Work with a broad range of stakeholders to ensure effective communication and collaboration
  • Continuously improve performance by identifying new opportunities and implementing data-driven solutions
What We Offer

At RVU, we believe in creating a work environment that is inclusive, supportive, and empowering. As a CRM Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. We offer a range of benefits, including a hybrid working approach, employer matching pension contributions, and a healthy learning and training budget.

We are committed to creating a workplace that is free from bias and where everyone feels valued and respected. If you are a motivated and experienced CRM professional who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.