Event Bar Service Assistant

3 weeks ago

Bath, Bath and North East Somerset, United Kingdom GLL Full time

Company Overview: GLL is a leading charitable social enterprise dedicated to providing exceptional leisure services.

Position Summary: We are seeking enthusiastic Events Assistants to support operations at our venue. This role is pivotal in ensuring a seamless experience for our guests during various events.

Key Responsibilities:

  • Uphold a positive image of the venue at all times.
  • Deliver outstanding customer service consistently.
  • Prepare and serve beverages and snacks as needed.
  • Engage with guests to enhance their satisfaction.
  • Contribute to the continuous improvement of service delivery.
  • Assist the manager in monitoring compliance with established standards, including cleanliness and noise levels.
  • Ensure the security and upkeep of the bar area and its contents.
  • Prepare and maintain event spaces, ensuring cleanliness and presentation.
  • Adhere to all health and safety regulations, including fire safety, licensing, and food safety protocols.
  • Handle cash transactions and banking according to financial procedures.

Qualifications:

  • Team-oriented with a collaborative spirit.
  • Exceptional customer service abilities.
  • Capability to perform cleaning and maintenance tasks.
  • Ability to work independently and efficiently.
  • Previous experience in events is advantageous but not mandatory.
  • Willingness to work flexible hours, including mornings, evenings, and weekends.

Benefits:

  • A values-driven organization focused on employee welfare.
  • Opportunities for learning and professional development.
  • Competitive pension schemes.
  • Discounted gym memberships for employees and their partners.
  • Flexible working arrangements.
  • Attractive pay rates.
  • Participation in the GLL Society for employee engagement.
  • Exclusive discounts on leisure activities and services.
  • Health assurance and wellness programs.
  • Career advancement opportunities through training and development.
  • Discounts on various retail offerings.
  • Access to schemes promoting health and well-being.

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