Assistant Manager for Hospitality Operations

3 weeks ago


Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time
Assistant Manager for Hospitality Operations Holiday Inn Cardiff City Centre

Overview

As the Assistant Manager for Hospitality Operations, you will be integral in maintaining seamless operations and ensuring that our guests enjoy a memorable stay.

Key Responsibilities:

Guest Relations Enhancement: Cultivate strong relationships with guests, swiftly addressing any concerns or escalations with professionalism.

Operational Management: Primarily engaged in the Open Lobby while also collaborating with various hotel departments including Reception, Conference & Events, Restaurant, and Bar.

Support to Management: Aid the Hotel Services Manager (HSM) for Front Office and HSM for Food & Beverage in their daily tasks, stepping in to manage operations during their absence.

If you have a passion for the hospitality sector, excel in a fast-paced environment, and are dedicated to delivering high-quality service, we encourage you to consider this opportunity.

Employee Benefits

  • Exclusive employee discounts on room rates across the hotel portfolio.
  • Access to the employee room benefit program globally (terms and conditions apply).
  • Discounts on shopping, including groceries, fashion, travel, and more.
  • Eye care assistance
  • Complimentary legal and financial advice
  • Access to counseling services
  • Hospital and death benefit plans
  • Cycle to work initiative
  • Wellbeing resources including fitness videos and healthy living tips
  • Access to wellbeing podcasts and TV
  • Breathing exercises for stress relief
  • 24/7 support and advice line
  • Team recognition and rewards
  • Complimentary meals during shifts
  • Free parking for employees

Ideal Candidate Profile

  • Demonstrated experience in a supervisory capacity within the hospitality industry (preferably in hotel or restaurant settings).
  • Enthusiastic and motivating leadership style, capable of inspiring a team to excel.
  • Commitment to delivering exceptional customer service.

About the Hotel

Located in a vibrant city center, the Holiday Inn Cardiff City Centre is conveniently positioned near major attractions. With 157 elegantly designed rooms, the hotel provides a comfortable environment for both business and leisure guests.

Our Academy conference center features 12 modern meeting rooms, ideal for corporate gatherings and events. Dining options include a main restaurant, bar, and lobby lounge offering a selection of delicious meals and beverages throughout the day.

The hotel also boasts a health and fitness club equipped with top-notch facilities, including a gym, sauna, steam room, and a heated indoor pool, allowing guests to relax and rejuvenate during their stay.

About Us

Embark on an exciting career in the hospitality industry with LGH Hotels Management. With a growing portfolio of 42 hotels across the UK, including well-known brands like Crowne Plaza, Holiday Inn, and Best Western, we are the premier choice for those seeking a rewarding career in hospitality. Join our dynamic team and contribute to the future of the UK hospitality landscape.



  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Celtic Manor Resort. As a Front Office Supervisor, you will be responsible for providing exceptional customer service and leading a team of front office staff to ensure seamless operations.Key ResponsibilitiesSupport and implement department standards...


  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at the Celtic Manor Resort. As a Front Office Supervisor, you will be responsible for providing exceptional customer service and leading a team of front office staff to ensure seamless operations.Key ResponsibilitiesSupport and implement department standards...


  • Cardiff, Cardiff, United Kingdom Operations Resources Full time

    Job Summary:We are seeking an experienced Installation Project Manager to join our Operations Resources team. As a key member of our project delivery team, you will be responsible for managing installation projects for our retail and hospitality clients across the UK.Key Responsibilities:Manage installation projects from survey to completion, ensuring timely...


  • Cardiff, Cardiff, United Kingdom Novotel Cardiff Centre Full time

    Job Title: Assistant Front Office ManagerAbout Us: Novotel Cardiff Centre is a stylish and comfortable hotel located in a quiet area, close to many local attractions. Our hotel offers a range of amenities, including a gym, swimming pool, and steam room, as well as a restaurant and bar serving local and international cuisine.Job Summary: We are seeking a...

  • Hospitality Assistant

    2 months ago


    Cardiff, Cardiff, United Kingdom search Full time

    Hospitality assistants for meeting rooms Great rates per hour depending on experience. Monday to Friday, amazing work/life balance Flexible hours Various location across central London Absolutely delighted to present you with the opportunity to work for one of the top agencies in London. Working as a temporary candidate with Search will get you the amount...


  • Cardiff, Cardiff, United Kingdom Operations Resources Full time

    Job Summary:We are seeking an experienced Installation Project Coordinator to join our team at Operations Resources. As a key member of our operations team, you will be responsible for managing installation projects for our retail and hospitality clients across the UK.Key Responsibilities:Manage installation projects from survey to completion, ensuring...


  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    JOB TITLE – Front Office Supervisor DEPARTMENT – Front Office RATE OF PAY - Competitive salary plus benefits CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – Standard hours per week SHIFT DETAILS – 5 days out of 7 POSITION SUMMARY Are you an experienced hospitality professional ready to step into the role of Front...


  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly motivated and experienced Food and Beverage Assistant Manager to join our team at the Celtic Manor Resort. As a key member of our Food and Beverage department, you will be responsible for assisting the Food and Beverage Manager in the day-to-day running of the department.Key ResponsibilitiesAssist the Food and Beverage...


  • Cardiff, Cardiff, United Kingdom bvsjobs.co - Jobboard Full time

    We are seeking a highly skilled and experienced Hospital Manager to join our team at a state-of-the-art Veterinary Hospital in the UK.This is a non-clinical role that requires the ability to step in clinically when necessary, making RVN or MRCVS a essential requirement. The successful candidate will be required to work a variety of shifts, including nights...


  • Cardiff, Cardiff, United Kingdom bvsjobs.co - Jobboard Full time

    We are seeking a highly skilled and experienced Hospital Manager to join our team at a state-of-the-art Veterinary Hospital in the UK.This is a non-clinical role that requires the ability to step in clinically when necessary, making RVN or MRCVS a essential requirement. The successful candidate will be required to work a variety of shifts, including nights...

  • Hospitality Chef

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full time

    Culinary Specialist | Nutrition Services | Spire Cardiff | Competitive Pay | Complimentary ParkingSpire Cardiff Hospital is on the lookout for a Culinary Specialist to enhance their culinary team. This role provides flexibility with a 0-hour contract, ideal for individuals seeking adaptable working hours.As a Culinary Specialist, your responsibilities will...


  • Cardiff, Cardiff, United Kingdom Klarent Hospitality Limited Full time

    About the Role:Klarent Hospitality Limited is seeking a highly skilled and motivated Meeting and Events Coordinator to join our team. As a key member of our sales and events team, you will be responsible for providing administrative support and diary management to the Meeting and Events Sales Manager.Key Responsibilities:Provide administrative support to the...


  • Cardiff, Cardiff, United Kingdom Klarent Hospitality Limited Full time

    About the Role:Klarent Hospitality Limited is seeking a highly skilled and motivated Meeting and Events Coordinator to join our team. As a key member of our sales and events team, you will be responsible for providing administrative support and diary management to the Meeting and Events Sales Manager.Key Responsibilities:Provide administrative support to the...


  • Cardiff, Cardiff, United Kingdom The Welsh House Full time

    About the RoleWe are seeking an experienced and skilled Assistant General Manager to join our team at The Welsh House. As a key member of our management team, you will be responsible for supporting the General Manager in the day-to-day operations of the business, ensuring a high-quality experience for our customers.Key ResponsibilitiesOversee all aspects of...


  • Cardiff, Cardiff, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferAs a member of our team, you'll enjoy a range of benefits, including:Hotel Discounts - Enjoy staff rates and up to 50%...


  • Cardiff, Cardiff, United Kingdom Aimbridge Hospitality Full time

    About UsAimbridge Hospitality EMEA is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferAs a member of our team, you'll enjoy a range of benefits, including:Hotel Discounts - Enjoy staff rates and up to 50%...


  • Cardiff, Cardiff, United Kingdom vale resort Full time

    Position Overview: We are seeking a dedicated and experienced individual to join our management team as a Hospitality Guest Services Manager. This role is pivotal in ensuring that our guests receive exceptional service throughout their stay at our esteemed resort. Key Responsibilities: Oversee daily operations of the hotel, ensuring seamless service across...


  • Cardiff, Cardiff, United Kingdom vale resort Full time

    Position Overview: We are seeking a dedicated and experienced Hospitality Guest Services Manager to join our esteemed team at Vale Resort. This role is crucial in ensuring our guests receive unparalleled service in our award-winning, four-star establishment. Key Responsibilities: Oversee daily operations of the hotel, ensuring seamless coordination among...

  • Assistant Manager

    3 days ago


    Cardiff, Cardiff, United Kingdom Franco Manca Full time

    Restaurant Operations Manager OpportunityAbout Franco MancaFranco Manca is a leading Neapolitan sourdough pizza restaurant chain with a strong reputation for producing high-quality pizzas. We are committed to providing an exceptional dining experience for our customers and a supportive work environment for our team members.Job SummaryWe are seeking a highly...

  • Assistant Manager

    3 days ago


    Cardiff, Cardiff, United Kingdom Franco Manca Full time

    Restaurant Operations Manager OpportunityAbout Franco MancaFranco Manca is a leading Neapolitan sourdough pizza restaurant chain with a strong reputation for producing high-quality pizzas. We are committed to providing an exceptional dining experience for our customers and a supportive work environment for our team members.Job SummaryWe are seeking a highly...