Customer Service Representative
6 days ago
Job Summary:
We are seeking an experienced Customer Service Administrator to join our team at Kinetic Office Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- Order Processing: Process customer orders, manage inventory, and maintain accurate records.
- Communication: Communicate with customers, sales teams, and other stakeholders to ensure seamless service delivery.
- Administrative Support: Provide administrative support to the sales team, including data entry, report generation, and other tasks as required.
Requirements:
- Customer Service Skills: Excellent customer service skills, with the ability to resolve issues in a professional and timely manner.
- Communication Skills: Strong communication skills, with the ability to communicate effectively with customers, sales teams, and other stakeholders.
- Administrative Skills: Basic administrative skills, including data entry, report generation, and other tasks as required.
- Technical Skills: Proficiency in Microsoft Office, including Word, Excel, and other software applications as required.
Working Hours: 9am to 5:30pm, Monday to Friday.
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