Administrative Interface Specialist

1 day ago


Redhill, Surrey, United Kingdom WTW Full time
Administrative Interface Specialist

This is an exciting opportunity for an experienced Administrator to join WTW, a leading Third-Party Administrator. The Interface Team is responsible for ensuring all HR & contribution interface files are reviewed and processed within agreed SLAs and completed to the required standards to update member records with the relevant data. As an Administrative Interface Specialist, you will take ownership for the accurate processing of client interface files, within tight timescales. Your role will involve reviewing data on the files and liaising with client HR & Payroll Teams to resolve any queries that may arise.

Key Responsibilities:
  • Process daily, weekly, and monthly interface files.
  • Assist administration teams with basic office administration tasks.
  • Review interface files when completed to advise client of any issues with the data supplied and contributions received.
  • Review data errors on client files and make corrections as necessary.
  • Set up new joiner records and input member elected fund choices.
  • Manually input member data onto interface files.
  • Prepare and send out joiner packs.
Requirements:
  • Good knowledge of Microsoft packages and good IT skills.
  • Excellent verbal and written communication skills.
  • Numerical and accurate.
  • Attention to detail is essential.
  • An interest in dealing with data & problem solving.
  • Good keyboard and data entry skills.
  • Demonstrate an organised approach and an ability to deal with priorities to meet deadlines.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity and equal opportunity employer.



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