Administrative Interface Specialist

2 months ago


Redhill, Surrey, United Kingdom WTW Full time

This is an exciting opportunity for an experienced Administrator to join WTW, a leading Third-Party Administrator, as part of the Interface Team. The team is responsible for reviewing and processing HR & contribution interface files within agreed Service Level Agreements (SLAs) and ensuring they meet the required standards to update member records with relevant data.

You will take ownership of accurately processing client interface files within tight deadlines, reviewing data on the files, and liaising with client HR & Payroll Teams to resolve any queries that may arise. Full training is provided, including new starter induction and further training thereafter.

As an industry leader, WTW offers a competitive salary and an excellent benefits package, including a generous company pension scheme, life insurance, medical insurance, eye care vouchers, and flexible benefits such as critical illness cover, dental cover, and many other options.

This is a hybrid role with 2-3 days of office visits at the Redhill office.

Key Responsibilities:

  • Process daily, weekly, and monthly interface files.
  • Assist administration teams with basic office administration tasks.
  • Review interface files when completed to advise clients of any issues with the data supplied and contributions received.
  • Review data errors on client files and make corrections as necessary.
  • Set up new joiner records and input member elected fund choices.
  • Manually input member data onto interface files.
  • Prepare and send out joiner packs.


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