Interface Team Coordinator

4 weeks ago


Redhill, Surrey, United Kingdom WTW Full time

This is an exciting opportunity to join WTW, a leading Third-Party Administrator, as an Interface Team Administrator. The Interface Team are responsible for reviewing and processing HR & contribution interface files within agreed SLAs and to the required standards to update member records with the relevant data.

You will take ownership of the accurate processing of client interface files, working to tight deadlines. The role involves reviewing data on the files and liaising with client HR & Payroll Teams to resolve any queries that may arise.

Full training is provided, including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package, including a generous company pension scheme, life insurance, medical insurance, eye care vouchers, and flexible benefits.

This is a hybrid role with 2-3 days of office visits at the Redhill office.

The Role

  • Able to work to tight deadlines and communicate progress.
  • Process daily, weekly, and monthly interface files.
  • Assist administration teams with basic office administration tasks.
  • Review interface files when completed to advise client of any issues with the data supplied and contributions received.
  • Review data errors on client files and make corrections as necessary.
  • Set up new joiner records and input member elected fund choices.
  • Manually input member data onto interface files.
  • Prepare and send out joiner packs.


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