HR Interface Processor

2 months ago


Redhill, Surrey, United Kingdom WTW Full time

This is a fantastic opportunity for an experienced Administrator to join WTW, a leading Third-Party Administrator, as a key member of the Interface Team. The team is responsible for ensuring all HR & contribution interface files are reviewed and processed within agreed Service Level Agreements (SLAs) and completed to the required standards to update member records with the relevant data.

You will take ownership of the accurate processing of client interface files, working within tight timescales. The role involves reviewing data on the files and liaising with client HR & Payroll Teams to resolve any queries that may arise.

Full training is provided, including a comprehensive new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and an excellent benefits package, including a generous company pension scheme, life insurance, medical insurance, eye care vouchers, and flexible benefits such as critical illness cover, dental cover, and many other options.

This is a hybrid role, with 2-3 days of office visits at our Redhill office.

The Role

  • Able to work to tight deadlines and communicate progress effectively.
  • Process daily, weekly, and monthly interface files with accuracy and efficiency.
  • Assist administration teams with basic office administration tasks, ensuring seamless support.
  • Review interface files when completed to advise clients of any issues with the data supplied and contributions received.
  • Review data errors on client files and make corrections as necessary.
  • Set up new joiner records and input member elected fund choices.
  • Manually input member data onto interface files.
  • Prepare and send out joiner packs, ensuring timely and accurate delivery.


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