Facilities Supervisor

7 hours ago

East Grinstead, West Sussex, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time
Job Title: Senior Facilities Supervisor

We are seeking a highly skilled and experienced Senior Facilities Supervisor to join our team at Queen Victoria Hospital NHS Foundation Trust.

Key Responsibilities:

  • Oversee the control and organization of all Facilities departmental staff, ensuring the effective and efficient delivery of facilities services to patients, staff, and visitors.
  • Take responsibility for the functions and duties associated with soft Facilities Management services, including other functions agreed with the Head of Facilities.
  • Work closely with other Facilities services teams, as well as clinical and non-clinical service colleagues, to ensure an integrated approach to achieve an effective service and a high standard of patient care.
  • Meet national specifications for cleanliness in the NHS, maintaining cleaning and housekeeping standards.
  • Supervise and assist Domestics, Portering, Catering Assistants, Facilities Assistants, and Switchboard staff in carrying out their duties.
  • Lead and motivate staff, ensuring performance is monitored and reviewed.
  • Assist in the recruitment, induction, development, and training of staff.
  • Undertake supervisions and appraisals for all team members, ensuring feedback on performance is given at regular intervals.
  • Ensure all Facilities staff wear correct and clean uniform while on duty.
  • Contribute positively to the effectiveness and efficiency of the team.
  • Monitor the overall presentation of the staff and report any problems to the line manager.
  • Communicate effectively with your team on a timely basis, ensuring robust systems exist so that staff feel informed.
  • Participate in staff health and wellbeing issues.
  • Assist in maintaining levels of staff discipline and timekeeping, reporting any concerns to the line manager.
  • Ensure staff attend training courses as directed and keep the line manager up to date with any gaps in training and action plan.
  • Ensure the Stock cupboard within the Facilities Department is adequately stocked.
  • Provide supervisory support to the Facilities department as and when required.
  • Accept responsibility for department security, while staff are working, and ensure areas are left secure.
  • Liaise with the Resourcing Team for Bank staffing requirements as and when required.

Requirements:

  • Experience in a similar role would be desirable, but enthusiasm and experience of working in a team are equally important.
  • Ability to work effectively as an individual and without direct supervision.
  • Ability to determine own work duties and refer to manager when necessary.
  • Ability to follow clearly defined standard operating procedures and use own initiative when undertaking routine duties.
  • Physically able to carry out role, with occasional moderate effort on feet and moving and handling of equipment required for several long periods during shift.
  • Ability to deal with spillages and emergency deep cleans outside of normal working rota hours.
  • Ability to attend/conduct/record departmental meetings as appropriate.
  • Ability to ensure compliance with Care Quality Commission (CQC) outcomes, Environmental Health Regulations, and National Cleaning Service Specification.
  • Ability to compile duty rosters for staff and arrange adequate cover throughout the shifts within agreed rotas in conjunction with the Facilities Team Leader.
  • Ability to ensure that patients, staff, and visitors are courteously assisted and directed in a pleasant manner.
  • Ability to investigate and resolve complaints promptly and effectively.
  • Ability to provide regular reports to the Facilities Team Leader on aspects of the services as agreed.
  • Ability to develop good working relationships with receivers of the service and respond to reports of any problems quickly, ensuring appropriate action is taken.
  • Ability to maintain and complete all administrative tasks, including stock control/adequate levels and monitoring.
  • Ability to ensure a full debriefing is carried out with the duty Supervisor during handover period.
  • Ability to carry out regular audits in line with the National Standards of Cleanliness as requested by the Head of Facilities.
  • Ability to monitor the collection and transportation of waste in accordance with the requirements of the Trust's Policies and Procedures.
  • Ability to ensure that all relevant Trust policies and procedures are adhered to.
  • Ability to respond immediately to the pager for circumstances/situations that arise throughout the Trust.
  • Ability to ensure staff bases and offices are kept clean and tidy at all times.
  • Ability to monitor a Planned Preventative Maintenance programme for all equipment, reporting any defects to equipment or maintenance issues.
  • Ability to monitor the collection and delivery of clean and dirty linen and ensure any discrepancies are dealt with promptly.
  • Ability to ensure postal services operate to Trust procedures.

What We Offer:

  • A range of NHS benefits.
  • The Trust is committed to continued personal development.

How to Apply:

Please submit your application, including your CV and a covering letter, to [insert contact information].

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