Client Training Support Specialist

3 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full time

Client Support Specialist

  • Standard working hours: 9 AM - 5 PM, Monday to Friday
  • Flexible work arrangement available

This position focuses on assisting clients throughout their onboarding journey, addressing daily queries, and providing help with specific support needs. Key responsibilities include overseeing product transitions, managing redemption processes, and facilitating one-time payments. Maintaining exceptional quality standards and delivering client-focused support is essential.

  • Established in 2007, we are a pioneering financial institution adhering to Shariah principles.
  • Recognized as one of the fastest expanding banks in the UK, we operate as a subsidiary of Gatehouse Financial Group Limited.

Our operations emphasize stability, transparency, and fair risk-sharing with our clients.

We are dedicated to providing outstanding client service, fostering positive results, and nurturing enduring relationships with our clients.

  • Recognizing and assisting vulnerable clients with customized support.
  • Addressing client complaints with an emphasis on swift resolution.
  • Offering assistance across all product lines through various communication methods.

Qualifications:

  • Previous experience in client services, preferably within the financial sector.
  • Strong client service and problem-solving abilities.
  • Capability to deliver high-quality service efficiently and professionally.

Perks:

  • 25 days of annual leave (increasing with tenure).
  • Pension scheme.
  • Comprehensive private health insurance.
  • Dental coverage.
  • Life insurance.
  • Employee referral incentives.

Gatehouse Bank is committed to equal opportunity employment, encouraging applications from all qualified individuals. Diversity and inclusion are fundamental principles of our organization.

For additional information, please consult our Privacy Policy.



  • Milton Keynes, Milton Keynes, United Kingdom Wild Recruitment Full time

    Job Title: Client Support Specialist Our Client is a prominent player in their sector, dedicated to providing outstanding client interactions. Their committed team collaborates effectively to ensure client satisfaction and retention. Job Overview Our client is in search of a committed Client Support Specialist to become part of their close-knit team. The...


  • Milton Keynes, Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Position Overview: Ideal Personnel & Recruitment Solutions Limited is seeking a dedicated Client Support Specialist to assist our Account Managers and provide guidance on various services aimed at achieving sales enhancement objectives. Key Responsibilities: Implement targeted marketing initiatives to drive client engagement.Maintain comprehensive and...


  • Milton Keynes, Milton Keynes, United Kingdom Ernest Gordon Recruitment Full time

    Job Title: Vehicle Training SpecialistJob Type: Full-timeLocation: Milton KeynesJob Description:We are seeking a highly skilled and experienced Vehicle Training Specialist to join our team at Ernest Gordon Recruitment. As a Vehicle Training Specialist, you will be responsible for delivering technical training in vehicle maintenance to our clients.Key...


  • Milton Keynes, Milton Keynes, United Kingdom Gatehouse Bank plc Full time

    Client Support Specialist Standard Working Hours: 9 AM - 5 PM, Monday to Friday Work Arrangement: Hybrid Role Overview The primary objective of this position is to oversee the complete customer experience for all clients post-transaction. This encompasses assisting our clients during their integration phase, addressing daily inquiries, and managing...


  • Milton Keynes, Milton Keynes, United Kingdom Response Personnel Ltd Full time

    Customer Service AdvisorTemporary contract availableHourly rate: £12.00Working hours: Monday to FridayWe are seeking a Customer Service Advisor for our esteemed client, a leader in their field.This role involves an initial full-time on-site training period, followed by a hybrid work model of two days on-site and three days working from home.Role Overview:...


  • Milton Keynes, Milton Keynes, United Kingdom Charles Tyrwhitt Full time

    Position OverviewAt Charles Tyrwhitt, our mission is to simplify the way men dress well, and our dedicated teams are essential to achieving this goal.We are currently seeking Client Support Specialists to join our Contact Centre Team. This role involves working flexible full-time night shifts, with hours from 6pm to 3am, totaling up to 39.15 hours weekly....


  • Milton Keynes, Milton Keynes, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full time

    TSYS Managed SVCS EMEA, LTD (GB): Customer Service RepresentativeTSYS Managed SVCS EMEA, LTD is a prominent organization dedicated to facilitating seamless financial transactions globally. Our innovative solutions empower individuals and businesses to manage their payments efficiently. We pride ourselves on delivering exceptional service to our clients,...


  • Milton Keynes, Milton Keynes, United Kingdom Scania UK Full time £40,000

    About the Role:We are seeking a highly skilled and experienced Technical Training Specialist to join our team at Scania UK. As a Technical Training Specialist, you will be responsible for developing and delivering comprehensive training programs for our colleagues across the business.Key Responsibilities:Design and deliver training programs that cover a wide...


  • Milton Keynes, Milton Keynes, United Kingdom Scania UK Full time £40,000

    About the Role:We are seeking a highly skilled and experienced Technical Training Specialist to join our team at Scania UK. As a Technical Training Specialist, you will be responsible for developing and delivering comprehensive training programs for our colleagues across the business.Key Responsibilities:Design and deliver training programs that cover a wide...


  • Milton Keynes, Milton Keynes, United Kingdom Response Personnel Ltd Full time

    Service Excellence AdvisorTemporary position with competitive hourly rateWorking Hours: Monday to FridayWe are seeking a dedicated Service Excellence Advisor to support our forward-thinking global client.This role involves an initial period of comprehensive training, followed by a hybrid working model.Role Objective: Service Excellence AdvisorThe primary aim...


  • Milton Keynes, Milton Keynes, United Kingdom Scania UK Full time

    Job Overview**Job Title:** Technical Training Specialist**Job Summary:** We are seeking a highly skilled Technical Training Specialist to join our team at Scania UK. As a Technical Training Specialist, you will be responsible for developing and delivering comprehensive training programs for our customers and employees.Key ResponsibilitiesDesign and deliver...


  • Milton Keynes, Milton Keynes, United Kingdom BSI Full time

    BSI is a leading global partner for organizations across diverse sectors, providing essential services in development, auditing, certification, and training. The company is dedicated to fostering excellence and building trust in products, systems, and services. We are currently seeking a Client Onboarding Specialist to enhance our dynamic team. This role is...


  • Milton Keynes, Milton Keynes, United Kingdom Scania UK Full time

    Job Title: Technical Training SpecialistJob Summary:We are seeking a highly skilled Technical Training Specialist to join our team at Scania UK. As a Technical Training Specialist, you will be responsible for developing and delivering comprehensive training programs for our colleagues, covering a wide range of automotive technical subjects.Key...


  • Milton Keynes, Milton Keynes, United Kingdom Charles Tyrwhitt Full time

    Position OverviewAt Charles Tyrwhitt, our mission is to simplify the way men dress elegantly, and this is made possible by our dedicated teams.We are currently seeking Client Support Specialists to join our Contact Centre Team in Milton Keynes.This role offers various full-time shifts, including night shifts, operating from 6pm to 3am, with the potential for...


  • Milton Keynes, Milton Keynes, United Kingdom Scania UK Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Training Specialist to join our team at Scania UK. As a Technical Training Specialist, you will be responsible for developing and delivering comprehensive training programs for our customers and employees.Key ResponsibilitiesDesign and deliver training programs that meet the needs of our...


  • Milton Keynes, Milton Keynes, United Kingdom Scania UK Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Training Specialist to join our team at Scania UK. As a Technical Training Specialist, you will be responsible for developing and delivering comprehensive training programs for our customers and employees.Key ResponsibilitiesDesign and deliver training programs that meet the needs of our...


  • Milton Keynes, Milton Keynes, United Kingdom Searchability® Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Searchability® in Milton Keynes. As an IT Support Specialist, you will be responsible for providing technical support and guidance to our educational clients, ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Deliver 1st and 2nd line support for...


  • Milton Keynes, Milton Keynes, United Kingdom Searchability® Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Searchability® in Milton Keynes. As an IT Support Specialist, you will be responsible for providing technical support and guidance to our educational clients, ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Deliver 1st and 2nd line support for...


  • Milton Keynes, Milton Keynes, United Kingdom Searchability® Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Searchability®. As an IT Support Specialist, you will be responsible for providing technical support and guidance to our clients, ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Deliver 1st and 2nd line support for Microsoft networks...


  • Milton Keynes, Milton Keynes, United Kingdom Searchability® Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at Searchability®. As an IT Support Specialist, you will be responsible for providing technical support and guidance to our clients, ensuring the smooth operation of their IT infrastructure.Key Responsibilities:Deliver 1st and 2nd line support for Microsoft networks...