Sales Operations Coordinator

2 weeks ago

Witham, United Kingdom Adecco Full time
Sales Support Administrator

Type: Permanent | Full Time | Office-based

Working Hours:
Monday to Thursday 8:30 AM - 5:00 PM with a 1-hour lunch break and Friday 8:30 AM - 4:00 PM with a 1-hour lunch break.


Are you prepared to become an integral part of a motivated and supportive team? Our client, a prominent organization, is looking for a Sales Support Administrator to play a vital role in their energetic workforce.

In this position, you will have the chance to develop your skills while assisting various sub-departments and engaging in a variety of stimulating tasks.


Required Experience:

We seek an individual who is eager to dive in and learn, as many of our internal systems may be unfamiliar. This role encompasses multiple sub-departments, providing a diverse range of activities to participate in.
Candidates should thrive in a fast-paced office environment and possess strong prioritization and time management abilities.
A willingness to communicate positively with customers over the phone is essential, ensuring they receive priority attention.

Benefits:

- 20 days of annual leave, increasing by one day for each year of service up to 25 days.
- No weekend or bank holiday shifts.
- Employee recognition awards with fantastic prizes.
- Participation in corporate charity events throughout the year.
- Involvement in the company's annual celebration.
- On-site parking facilities.
- Complimentary tea and coffee services.
Key Responsibilities:

- Process orders and quotations using our internal and online pricing systems.
- Maintain effective communication with team members across all departments.
- Provide professional customer liaison in accordance with the Company's service level agreements, monitoring allocated inboxes and responding to customer inquiries promptly.
- Assist the customer care department with ticket management.
- Manage sales leads and liaise with customers regarding order specifications and quotations from updates to sign-off and production.
- Attend weekly internal sales meetings.
- Schedule orders in alignment with production schedules and available factory hours.
- Update the sales team on available production capacity.
- Collaborate with the sales team on anticipated orders to ensure fulfillment of bulk weeks.
- Answer office phone calls and maintain a customer CRM system.
- Proactively cover all departmental functions and assist in other areas during breaks or absences.
- Occasionally attend trade shows as required.
- Help with inventory management of stationery and marketing supplies.
- Perform any other duties as necessary to meet the employer's business needs.
If you are seeking a new opportunity, this position as a Sales Support Administrator offers a chance to make a significant impact.


We are committed to fostering an inclusive and accessible recruitment process to support candidates from all backgrounds and abilities.
Adecco is dedicated to creating a supportive environment for you to explore your career path.
If you require reasonable adjustments at any stage, please inform us, and we will be glad to assist you.

Adecco operates as an employment agency for permanent recruitment and as an employment business for temporary worker supply. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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