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Sales Operations Coordinator

2 months ago

Witham, United Kingdom Adecco Full time
Sales Support Administrator

Type: Permanent | Full Time | Office-based

Working Hours:
Monday to Thursday 8:30 AM - 5:00 PM with a 1-hour lunch break and Friday 8:30 AM - 4:00 PM with a 1-hour lunch.


Are you prepared to become an integral part of a supportive and motivated team? Our client, a prominent organization, is in search of a Sales Support Administrator to play a vital role within their energetic team.

In this position, you will have the chance to develop your skills while assisting various sub-departments and engaging in a variety of stimulating tasks.


Required Experience:

We are looking for an individual who is eager to dive in and learn, as many of our internal systems may be unfamiliar. This role encompasses multiple sub-departments, providing a wide range of activities to participate in.
Candidates should thrive in a fast-paced office environment and possess strong prioritization and time management abilities.
A proactive approach to customer communication is essential, ensuring that our clients feel valued and prioritized.

Benefits:

- 20 days of annual leave, increasing by one day for each year of service up to a maximum of 25 days.
- No weekend or bank holiday work required.
- Recognition through Employee of the Month/Year awards with exciting prizes.
- Participation in corporate charity events throughout the year.
- Opportunities to attend the company's end-of-year celebration.
- On-site parking available.
- Complimentary tea and coffee facilities.

Key Responsibilities:

- Process orders and quotations using our internal and online pricing systems.
- Maintain effective communication with team members across all departments.
- Provide professional customer service in accordance with the company's service level agreements. Ensure timely responses to customer inquiries.
- Assist the customer care department with ticket management.
- Manage sales leads effectively.
- Liaise with customers regarding order specifications and quotations, from updates to final approval and production.
- Attend weekly internal sales meetings.
- Schedule orders in alignment with production schedules and allocated factory hours.
- Update the sales team on available production capacity.
- Collaborate with the sales team to ensure timely fulfillment of bulk orders.
- Answer office phone calls and maintain the customer CRM system.
- Proactively cover all aspects of the department and assist in other areas during breaks or absences.
- Occasionally attend trade shows as needed.
- Assist with inventory management in the stationery and marketing areas.
- Perform any other duties as necessary to meet the needs of the business.
If you are seeking a new opportunity, this role as a Sales Support Administrator offers a chance to advance your career.


We are committed to fostering an inclusive and accessible recruitment process to support candidates from all backgrounds and abilities.
Adecco is dedicated to creating a supportive environment for you to explore your career progression.
If you require any adjustments during the recruitment process, please inform us, and we will be glad to assist you.

Adecco operates as an employment agency for permanent recruitment and as an employment business for temporary worker supply. The Adecco Group UK & Ireland is an Equal Opportunities Employer.