Debt Collection Team Lead

1 week ago


Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time
Debt Collection Supervisor Opportunity

We are seeking an experienced Debt Collection/Credit Control professional to join our team as a Debt Collection Supervisor. As a key member of our team, you will be responsible for leading and developing a team to achieve collection targets and reduce outstanding debt.

Key Responsibilities:
  • Lead and mentor a debt collection team to maximise collections while fostering a culture of continuous improvement.
  • Ensure collection targets are met and align with broader business goals, adhering to company policies and procedures.
  • Provide regular updates and reports on debtor status and KPIs to senior management, influencing key decisions.
  • Showcase expert negotiation skills, supporting team members through one-on-one coaching to enhance their performance.
  • Collaborate with the finance department to coordinate and execute year-end audit activities.
Candidate Requirements:
  • Minimum two years experience in Debt Collection or Credit Control and able to managing complex debt collection processes.
  • Previous experience leading a team or mentoring a team is desirable.
  • Strong IT skills, particularly in Excel. Knowledge of SAP is desirable.
  • Excellent communication and negotiation skills, confident in handling discussions at all levels.
  • Ability to identify barriers to payments and implement effective reconciliation strategies.
  • Highly organised with strong time management skills, capable of prioritising and directing team activities.
  • Analytical mindset with a sharp eye for detail and problem-solving capabilities.
Benefits:
  • Annual salary up to £32,000.
  • Private medical insurance.
  • 25 days of annual leave plus 8 bank holidays.
  • Company discounts scheme.
  • Free on-site parking.

We are an inclusive employer and welcome applicants of all backgrounds, experiences, and abilities. By applying, you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.



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