Credit and Collections Specialist
7 days ago
About the Role
TGFP, a reputable firm of chartered accountants, is seeking an experienced Credit Control Manager to join their team. This is an exciting opportunity to work in a dynamic environment and contribute to the company's financial success.
Key Responsibilities
- Lead the debt collection process, ensuring timely and effective recovery of monies owed to the company.
- Record all phone calls and correspondence in the memo function of Sage, maintaining accurate and up-to-date records.
- Perform housekeeping tasks on the sales ledger, ensuring it remains organized and accurate.
- Respond to client queries in a professional and timely manner, providing excellent customer service.
- Provide copies of invoices and statements as requested, maintaining a high level of customer satisfaction.
- Issue credit notes on an ad-hoc basis, as necessary.
- Prepare statements monthly, ensuring accuracy and completeness.
- Report any credit control issues to the relevant partner on a regular basis, providing updates and recommendations.
- Manage standing order accounts, including annual reviews and updates to ensure cash flow purposes are met.
- Support and manage the credit control team, including monthly ledger review meetings.
- Perform other ad-hoc tasks as required, contributing to the overall success of the team.
Requirements
- 3 years of experience in credit control, with a proven track record of success.
Working Arrangements
- 37 hours per week.
Benefits
- Company events.
- Company pension.
Work Location
- In person.
Language Code
- en-US.
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