Credit and Collections Specialist

7 days ago


Leamington Spa, Warwickshire, United Kingdom TGFP Full time

About the Role

TGFP, a reputable firm of chartered accountants, is seeking an experienced Credit Control Manager to join their team. This is an exciting opportunity to work in a dynamic environment and contribute to the company's financial success.

Key Responsibilities

  1. Lead the debt collection process, ensuring timely and effective recovery of monies owed to the company.
  2. Record all phone calls and correspondence in the memo function of Sage, maintaining accurate and up-to-date records.
  3. Perform housekeeping tasks on the sales ledger, ensuring it remains organized and accurate.
  4. Respond to client queries in a professional and timely manner, providing excellent customer service.
  5. Provide copies of invoices and statements as requested, maintaining a high level of customer satisfaction.
  6. Issue credit notes on an ad-hoc basis, as necessary.
  7. Prepare statements monthly, ensuring accuracy and completeness.
  8. Report any credit control issues to the relevant partner on a regular basis, providing updates and recommendations.
  9. Manage standing order accounts, including annual reviews and updates to ensure cash flow purposes are met.
  10. Support and manage the credit control team, including monthly ledger review meetings.
  11. Perform other ad-hoc tasks as required, contributing to the overall success of the team.

Requirements

  • 3 years of experience in credit control, with a proven track record of success.

Working Arrangements

  • 37 hours per week.

Benefits

  • Company events.
  • Company pension.

Work Location

  • In person.

Language Code

  • en-US.


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