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Debt Collection Team Lead

2 months ago

Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time
Debt Collection Supervisor Opportunity

We are seeking an experienced Debt Collection Supervisor to join our team at Gleeson Recruitment Group. As a key member of our team, you will be responsible for leading and developing a team of debt collectors to achieve collection targets and reduce outstanding debt.

Key Responsibilities:
  • Lead and mentor a debt collection team to maximise collections while fostering a culture of continuous improvement.
  • Ensure collection targets are met and align with broader business goals, adhering to company policies and procedures.
  • Provide regular updates and reports on debtor status and KPIs to senior management, influencing key decisions.
  • Showcase expert negotiation skills, supporting team members through one-on-one coaching to enhance their performance.
  • Collaborate with the finance department to coordinate and execute year-end audit activities.
Candidate Requirements:
  • Minimum two years experience in Debt Collection or Credit Control and able to managing complex debt collection processes.
  • Previous experience leading a team or mentoring a team is desirable.
  • Strong IT skills, particularly in Excel. Knowledge of SAP is desirable.
  • Excellent communication and negotiation skills, confident in handling discussions at all levels.
  • Ability to identify barriers to payments and implement effective reconciliation strategies.
  • Highly organised with strong time management skills, capable of prioritising and directing team activities.
  • Analytical mindset with a sharp eye for detail and problem-solving capabilities.
Benefits:
  • Annual salary up to £32,000.
  • Private medical insurance.
  • 25 days of annual leave plus 8 bank holidays.
  • Company discounts scheme.
  • Free on-site parking.

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