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Customer Service Representative

2 months ago

Norwich, Norfolk, United Kingdom FORD & SLATER LIMITED Full time

Position Overview:
As a pivotal member of our service department, the Service Advisor plays a crucial role in ensuring customer satisfaction and operational efficiency.

About Ford and Slater:
Ford and Slater is recognized as one of the UK's leading DAF Truck dealerships, boasting a robust network of locations and a dedicated workforce.

Key Responsibilities:
- Engage with customers to understand their service needs.
- Provide expert advice on vehicle maintenance and repair options.
- Coordinate with technicians to ensure timely service delivery.
- Maintain accurate records of customer interactions and service requests.

What We Offer:
- A competitive salary based on experience.
- Comprehensive training through the DAF Academy.
- Opportunities for professional growth within a family-run business.

We value our employees and are committed to fostering a supportive work environment.