Customer Service Representative
3 weeks ago
We are seeking a skilled Customer Service Advisor to join our team at Swift Recruitment. As a Customer Service Advisor, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities:
- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Communication: Develop and maintain effective communication with customers, colleagues, and management.
- Problem-Solving: Analyze and resolve customer complaints and issues in a fair and efficient manner.
- Teamwork: Collaborate with the Transport Team to ensure seamless customer service delivery.
- Administrative Tasks: Maintain accurate records, produce reports, and update electronic databases as required.
Requirements:
- Customer Service Experience: 1 year of experience in a customer-facing role.
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.
- Technical Skills: Proficient in Microsoft Office and electronic databases.
What We Offer:
- Competitive Pay Rates: A competitive salary and benefits package.
- Career Progression: Opportunities for career growth and professional development.
- Relaxed Work Environment: A supportive and dynamic work environment.
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