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Customer Service Representative

2 months ago

Newmarket, Suffolk, United Kingdom Arrow Enterprise Computing Solutions Limited Full time

About the Role

The Customer Service Representative at Arrow Enterprise Computing Solutions Limited will work as part of a busy team providing excellent customer service to Arrow customers. You will be responsible for providing day-to-day sales support and customer service activities for assigned accounts.

This role is a great opportunity to gain a good understanding of Arrow across all departments.

A Few Things You're an Expert At

  • Understanding of the customer service process
  • Good working knowledge of all Microsoft Applications
  • Team player
  • Highly motivated, with a proactive approach to their workload
  • Able to work on their own initiative
  • Intelligent and keen to learn new skills
  • Confident personality
  • Understands the sales process and the importance of customers
  • Fast learner with an eye for detail
  • Good organisation skills

A Few More Things You Also Know (or Want to Learn)

  • Delivers Results
  • Customer Service Excellence
  • Influence and Relationship Building
  • Business Acumen
  • Problem Solving

Key Responsibilities

  • Provide day-to-day sales support and customer service activities for assigned accounts
  • Work as part of a busy team providing excellent customer service to Arrow customers
  • Gain a good understanding of Arrow across all departments

Requirements

  • Understanding of the customer service process
  • Good working knowledge of all Microsoft Applications
  • Team player
  • Highly motivated, with a proactive approach to their workload
  • Able to work on their own initiative
  • Intelligent and keen to learn new skills
  • Confident personality
  • Understands the sales process and the importance of customers
  • Fast learner with an eye for detail
  • Good organisation skills

What We Offer

  • Opportunity to gain a good understanding of Arrow across all departments
  • Chance to work as part of a busy team providing excellent customer service to Arrow customers

Location

UK-Newmarket, United Kingdom

Time Type

Full time

Job Category

Business Support