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Customer Service Representative

1 month ago

Newmarket, Suffolk, United Kingdom Swift Recruitment Full time

We are seeking a Customer Service Representative to join our team at Swift Recruitment. As a Customer Service Advisor, you will be responsible for answering phone and email enquiries from customers, assisting with customer delivery enquiries, and maintaining records and reports.

Key Responsibilities:

  • Answering phone and email enquiries from customers
  • Assisting with customer delivery enquiries
  • Maintaining records, producing reports, and updating excel spreadsheets and electronic database
  • Working closely with the Transport Team
  • Excel experience
  • Administration experience
  • Customer Service Advisor experience
  • Excellent communication and organisation skills
  • Excellent IT skills along with a good attitude
  • Reliable with proven attention to detail
  • Excellent communication over the phone
  • Excellent team leader skills

What We Offer:

  • Free on-site parking
  • Full-time permanent position
  • Career progression
  • Competitive pay rates

This is a fantastic opportunity to join our team and develop your skills in customer service. If you are interested in this role, please click apply.