Customer Service Representative

3 hours ago

Newmarket, Suffolk, United Kingdom Exact Sourcing Limited Full time
Customer Support Agent

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Agent. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert support
Requirements:
  • Exceptional customer service skills and a strong focus on customer satisfaction
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong communication and problem-solving skills
  • Proficiency in IT systems and ability to learn new software

We offer a comprehensive training program and ongoing support to ensure your success in this role. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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