HR Coordinator

1 month ago

West Drayton, Greater London, United Kingdom John Guest Full time

About Us

At Reliance Worldwide Corporation (RWC), we're passionate about making a positive impact on our planet and our people. As a global leader in innovative plumbing solutions, we're committed to excellence, sustainability, and growth. With a presence in 20 countries and 45 facilities, we're big enough to make a difference and small enough for each one of us to make an impact.

Our Culture

We're a team that values Safety, Passion, Integrity, Reliability, and innovation (SPIRIT). Our culture encourages collaboration, creativity, and a customer-centric approach. We're not afraid to try new things, and we're dedicated to sustainable practices and community involvement. If you're looking for a workplace that's dynamic, supportive, and committed to making a difference, you're in the right place.

Job Purpose

This role is responsible for providing a client-focused, comprehensive, and professional people service to colleagues and managers. You'll manage day-to-day HR transactional and operational processes, ensuring accurate information and efficient administration of all HRSS processes.

Key Responsibilities

  • Provide a high-quality, professional service by maintaining accurate HR information and carrying out efficient administration of all HRSS processes.
  • Responsible for full administration duties, including managing, coordinating, and filing training certification and training forms.
  • Respond to queries in the HR Shared Service inbox as the first point of contact.
  • Support all aspects of the employee life cycle, including administration of new starters, leavers, holidays, HR processes, reference, changes, long service milestones, right to work checks, maternity/paternity & parental/shared parental leave letters, raising invoices and POs.
  • Responsible for issuing monthly reports to relevant departments as per the HRSS task list.
  • Provide transactional and advisory support in preparing all relevant colleague documentation to ensure that all documentation is issued correctly and relevant systems are updated.
  • Support process improvements by reviewing HR processes to ensure they are as efficient.
  • Work with the Payroll Manager to resolve queries and ensure payroll is processed correctly and timely.
  • Provide support to HR Business Partners with ad hoc activities as and when required.
  • Support, coordinate, and arrange key initiatives such as Wellbeing Week, long service, and Colleague of the Quarter lunches.
  • Work with the HRSS team in arranging the Flu jabs, Health Surveillance, managing benefits (eyecare vouchers), and Night Worker health assessments processes.
  • Attend and support monthly COTQ meetings and issue certificates/process payments for COTQ winners.
  • Organize training at request by the Learning and Development team, in addition to supporting password resets for the training Skills Hub platform.
  • Responsible for organizing interviews as part of the recruitment process.
  • Administrate and coordinate company car processes by chasing fines and reviewing employee files, liaising with the Facilities Manager.
  • Responsible for Colleague Central password resets and assist employees in downloading the CC app.

Requirements

  • Previous HR administration experience.
  • Strong attention to detail.
  • Strong time management and prioritization skills with an ability to work to tight timescales and deadlines.
  • Excellent communication skills and a customer-centric approach.
  • Ability to develop effective relationships and manage expectations of multiple stakeholders.
  • Strong team player that can handle matters confidentially and sensitively.
  • Intermediate knowledge of Microsoft Office.
  • Solutions-oriented, 'can-do' mindset with the ability to work at pace, cope with ambiguity, resolve issues, and improve processes.

Qualifications/Education

Essential: A Levels or equivalent.

Desirable: Ideally Level 3 CIPD Qualified.

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