Care Coordinator

2 months ago


West Wickham, Greater London, United Kingdom Right at Home Full time
About the Role

We are seeking an experienced Care Coordinator to join our team at Right at Home Bromley. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our care services to our clients.

Key Responsibilities
  • Client Communication: You will be responsible for managing daily communications with our clients and their families, ensuring that their needs are met and their expectations are exceeded.
  • Scheduling and Coordination: You will be responsible for scheduling and coordinating care visits with our care assistants, ensuring that our clients receive the highest level of care and support.
  • Team Leadership: You will work closely with our care assistants to ensure that they have the necessary resources and support to deliver exceptional care to our clients.
  • Problem-Solving: You will be responsible for resolving any issues that may arise during care visits, ensuring that our clients receive the best possible care and support.
Requirements
  • Experience: You will have experience in a customer-facing role, preferably in a care or healthcare setting.
  • Communication Skills: You will have excellent communication skills, both written and verbal, and be able to build strong relationships with our clients and their families.
  • Organizational Skills: You will have strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: You will have experience with scheduling and HR systems, and be able to learn our proprietary software.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including mileage reimbursement and additional perks.
  • Training and Support: We provide comprehensive training and support to ensure that you have the skills and knowledge you need to succeed in this role.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a clear career pathway for our team members.

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