Skybus Travel Assistance Coordinator

4 weeks ago


Isles of Scilly, Isles of Scilly, United Kingdom Isles of Scilly Travel Full time

Become a valued member of Isles of Scilly Travel

We are seeking a dedicated Passenger Services Associate to join our operations at St Mary's Airport.

Key Responsibilities:

  • Facilitating passenger check-in and aircraft departures
  • Preparing and managing load documentation
  • Supporting passengers during operational disruptions
  • Addressing customer inquiries effectively
  • Delivering outstanding customer service

Employee Benefits:

  • Uniform provided at no cost
  • 30 days of paid leave, inclusive of public holidays
  • Travel discounts available

Qualifications and Skills:

Experience in customer service within the airline or airport sector is advantageous.

A solid educational background, excellent communication abilities, and strong customer service and computer skills are essential.

Willingness to work flexible hours is crucial.

Comprehensive training will be offered in passenger services, customer relations, and operational systems.

Work Schedule:

This is a full-time role requiring 40 hours per week.

Workdays are Monday through Saturday, typically consisting of four shifts of 10.5 hours each, with a 30-minute break each day.

Shift assignments will be determined based on operational requirements.



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