Ward Administration Coordinator
4 weeks ago
Position Overview
We are seeking a dedicated and proactive individual to join our team as a Ward Administration Coordinator. This role is essential in providing administrative support within the healthcare environment, ensuring the smooth operation of the unit.
The ideal candidate will possess a solid educational background, excellent communication abilities, and the capacity to work independently while managing their workload efficiently. Proficiency in keyboard skills and familiarity with Microsoft Office applications are crucial, along with a professional telephone demeanor and strong interpersonal skills. The successful applicant will be expected to uphold confidentiality and demonstrate sensitivity in all interactions.
Key Responsibilities
The Ward Administration Coordinator will deliver effective clerical support to the unit, playing a vital role in facilitating the timely admission, discharge, and transfer of patients.
Due to the nature of the responsibilities, maintaining strict confidentiality is paramount. The Coordinator will interact with patients and their families with the utmost courtesy and discretion.
This position reports directly to the Ward Managers, contributing to the efficient clerical operations across various wards.
Fluency in Welsh is a requirement for this role.
About Our Organization
If you are looking for a rewarding challenge and have a passion for helping others, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers a supportive environment. As the largest healthcare organization in Wales, we provide a comprehensive range of services to a diverse population.
We are committed to fostering an inclusive workplace and welcome applicants from all backgrounds. Our organization values equality and diversity, and we proudly participate in the "Disability Confident Employer" scheme.
Application Process
We encourage candidates to regularly check their email for recruitment-related communications. Applications can be submitted in Welsh, and we ensure that submissions in Welsh are treated equally to those in English.
Job Requirements
Qualifications
- Maths / English GCSE grade D or equivalent
- Proficient in IT, particularly Outlook and Word
- Understanding of confidentiality protocols
Experience
- Prior experience in administrative and clerical roles
Skills
- Ability to navigate electronic information systems
- Contribute positively to a team-oriented environment
- Demonstrate initiative while recognizing when to seek guidance from senior staff
- Communicate information clearly and sensitively, both in person and over the phone
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