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Workforce Coordinator

2 months ago

St Helens, United Kingdom Prestige Skills Full time
Prestige Skills: Scheduler / Office Administrator

We are seeking a highly organized and detail-oriented individual to join our dynamic team as a Scheduler / Office Administrator.

Key Responsibilities:
  • Coordinate and schedule tasks, assignments, and job orders to ensure efficient allocation of resources and adherence to timelines.
  • Maintain and update various databases and systems, including entering data, details, photographs, and essential information accurately and promptly.
  • Deliver exceptional customer service by addressing client queries and concerns through phone and email communications with professionalism and empathy.
  • Ensure the internal database is up-to-date with incoming information and documents, utilizing Microsoft Office (Word, Excel, and Outlook) proficiently.
  • Manage communications with on-site engineers, monitoring their progress and addressing any issues that arise, ensuring smooth execution of tasks.
  • Liaise with clients to gather all necessary job information, ensuring clear and effective communication between all parties.
  • Handle stock ordering and monitoring, including comparing wholesaler prices, to support operational needs.
  • Maintain an up-to-date work schedule and assist in document preparation and filing as needed.
  • Support colleagues and contribute to team efforts by accomplishing related tasks as required.
Requirements:
  • Proven experience in office administration or a similar role, with at least 1 year preferred.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Ability to work unsupervised to tight deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
  • Ability to work independently and as part of a team, with a proactive and problem-solving attitude.
  • No remote working option is available; the candidate must be able to work on-site.
  • Excellent written and verbal communication skills.
Schedule:
  • 6 hour shift (9:30am to 4:30pm)
  • 1 hour unpaid lunch break
  • Holidays
  • Monday to Friday
  • No weekends
Experience:
  • Office Administration: 1 year (required)