Workforce Systems and Learning Coordinator

8 months ago


St Asaph, United Kingdom Welsh Ambulance NHS Trust Full time

Be the specialist contact for all Learning Management System (LMS) requests for the department, ensure that requests are relevant, logged, acknowledged and responded to in a timely manner. Develop the learning management system in ESR to support future innovation and compliance to align with service needs. Support the Workforce Systems Teams to develop performance management dashboards in ESR Business Intelligence and other reporting tools (e.g. PowerBI) that reflect critical business drivers for managing the workforce.

Provide information to managers and other members of the HR team in response to requests for ad hoc reports, FOI or other requests as appropriate ensuring the information is provided within the required timescales. Act as a point of contact for investigation, analysis and resolution to all workforce information queries received from the Welsh Government or associated bodies. This includes responding to information requests within specified timeframes as well as the resolution of any coding discrepancies identified within ESR Data Warehouse. Provide national data returns to Welsh Government and other stakeholders as directed.

For further info see job description



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