Cable Coordinator

5 months ago

St Helens, United Kingdom Comex2000 Full time

Comex 2000 is currently seeking an enthusiastic and committed Cable Coordinator to join our B2B **North West/West Mids**Support team in **Haydock/Wednesbury.**
- **What are we looking for?**_
- Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family
- We currently have an exciting new opportunity to join our Virgin Media team as a Cable Co-ordinator.
- You will have end to end responsibility for job progression on our internal systems and Virgin Media systems. You will support the Field teams to deliver against KPI’S & SLA’s enabling the customers required by date to be achieved. Act as an interface between Comex and the customer. Ensuring compliance & controls are sustained across all processes.

More Specifically;
- Experience of proactive coordination and developing relationships with key stakeholders
- Experience in customer facing environment, preferably from the telecoms industry
- Knowledge of telecommunication or Cable engineering desirable
- Able to communicate clearly and consistently
- Experience of NRSWA standards and guidelines
- An industry applicable qualification is very desirable
- Excellent communication skills
- A positive attitude and a can-do approach to work
- Good organisation skills
- Ability to work well under pressure
- Proficient IT skills
- **What will you be doing?**_

As a Cable Co-ordinator, your core responsibilities will be
- To distribute daily whereabouts
- Update internal and client system, planned start, actual start etc within SLAs
- Check jobs due are on whereabouts
- Ensure notices and local authority permits are requested, started, stopped and closed on time (Using Open works report) when required for Cable teams
- Upload Test results/Asbuilts to client system VM Force
- Raise PIA whereabouts
- Upload PIA asbuilts to PIA portal
- Receive updates from Planning Managers and update wider team
- Run workstack reports, Jobs due, overdue, number of date changes etc...
- Attend Calls/ Meetings as organisational requirements dictate
- Print ad hoc job packs
- VM queries - progress update
- Provide weekly report including deep dive details of all jobs that are on hold
- Manage all cable referrals
- End to end responsibility for order progression on the internal and client systems and assigning work direct to Planning Managers
- **What can we give back to you?**_
- PAYE competitive salary
- As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee’s development through continuous training and up-skilling
- Offering career development and opportunities for progression through the business
- Access to exclusive events, shopping deals, giveaways and travel discounts
- Heavily discounted Virgin Media products, including broadband and TV services
- Refer a Friend scheme offering cash bonuses of up to £1000
- **Who are we?**_

Comex 2000 UK Ltd is a well-established major strategic partner of choice within the telecommunication sector, specialising in network installation, maintenance and build.

At Comex2000 UK we believe that the diversity of our workforce adds to the company culture, embracing the various experiences and perspectives of our employees. We continue to drive diversity and encourage opportunities for employment through our close partnerships with ex-military and women engineering institutions.

We want to continue building a workforce that is reflective of the diverse culture of our customers and community.

We believe that our dedication to the continuous investment in people and technology keeps us at the forefront of the telecommunications industry. This approach has allowed us to grow both in culture and size.

We are on the look-out for an enthusiastic, professional and customer-oriented individuals who can join and strengthen our ever-growing team.

**Benefits**:

- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- St. Helens: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Cable Coord - B2BNW

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