Technical Support Specialist
3 weeks ago
Location: Remote
Salary: Competitive based on experience
Contract Type: Full-time, Permanent
Centrality is excited to present an opportunity for a Technical Support Specialist to become a vital member of our service desk team.
In this role, you will be responsible for receiving, logging, processing, and monitoring support requests submitted to our IT Service Desk. Your primary goal will be to ensure that all client support needs are addressed with professionalism and courtesy.
Key Responsibilities:
- Manage incoming support tickets efficiently.
- Provide timely updates to clients regarding their requests.
- Collaborate with team members to resolve issues effectively.
- Maintain a high level of customer satisfaction through excellent service.
Join us at Centrality and contribute to our commitment to delivering exceptional support to our clients.
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