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Business Development Specialist
2 months ago
Centrality is seeking a highly motivated and experienced Business Development Specialist to join our team. As an Inside Sales Specialist, you will play a key role in supporting the commercial relationship with customers, working closely with the Account Managers and business development team.
Key Responsibilities- Proactively engage with customers to discuss small chargeable changes they are considering, collaboratively working with technical teams to formulate statements of work, provide commercial proposals and secure new or incremental business.
- Attend account reviews, proactively uncovering and closing new opportunities within your customer base.
- Meet and exceed all sales targets and KPI's set by line manager for new business and retention.
- Uncover opportunities and create win strategies within the allocated base of Customers.
- Complete utilisation of CRM for all customer engagement and updates, including forecasting and pipeline management.
- Follow agreed sales methodology and processes for all leads and opportunity management.
- Work closely with the sales support team to ensure that the customer receives an exemplary service on a daily basis.
- Own and develop 'Personal Development Plan' that fits with the teams' direction and focus.
- Attend all mandatory training sessions.
- Provide accurate and consistent performance forecast to line manager.
- Drive Customer Marketing Campaigns ensuring relevant content is nurtured to the Customer Base.
- Minimum 1yr + in a B2B Selling environment.
- Experience in IT, Telecoms, Managed services, or Cloud solution sales is desirable but not essential.
- Demonstrable track record of hitting targets for at least a period of 6 months.
- Have strong communication skills and a high ability to present findings in a clear and consistent manner.
- Self-starter with excellent facilitation skills.
- Excellent communication skills both verbal & written.
- Experience in using and completing CRM systems.
- Sales process and/or training experience.
Founded in 1996, Centrality has prided itself in growing through reputation through service excellence and commitment to delivering precisely the solutions its clients needed rather selling technology just for technology's sake.
Centrality at its heart is a people company who provide services and expertise to our customers, to help them leverage Microsoft technology to solve business challenges. Therefore, we recruit with cultural fit and values in mind. We expect individuals to be able to uphold our core values, of having a strong work ethic, focus on service excellence, a passion to collaborate with colleagues and customers, take personal accountability for their ongoing learning, who are well organised and able to deliver results. We operate a flat organisation structures where there are no boundaries, and employees are encouraged to work with colleagues at all levels.
