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Sales Support Specialist

3 months ago

Shefford, Central Bedfordshire, United Kingdom Mixxos Group Full time £13
Position Overview:
We are seeking a dynamic individual to join the sales administration team at Mixxos Group. This role is essential in providing support and ensuring smooth operations within our sales processes.

Employment Type:
Temporary - ongoing
Compensation:
£25 per hour
Benefits:
25 days of annual leave plus Bank Holidays
Working Hours:
Monday - Thursday, 9am - 5pm
2 days of remote work available after the training period.

About Mixxos Group:
Mixxos Group is a prominent player in the water management systems industry, recognized for delivering top-tier products to our clientele. With a robust workforce of 48,000 employees globally, we pride ourselves on our strong brand and continuous growth.

Key Responsibilities:
  • Addressing support inquiries through various communication channels to maintain high customer satisfaction levels, including stock inquiries and estimated time of arrival (ETA) requests.
  • Providing assistance to both internal and external sales teams.
  • Resolving issues and managing challenging customer interactions effectively.
  • Investigating and addressing customer complaints to ensure resolution.

Essential Skills:
  • Strong communication skills, particularly over the phone.