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Customer Service Coordinator
2 months ago
Job Summary:
Adecco is seeking a highly organized and motivated Customer Service Administrator to join their team in Sheffield. As a key member of the team, you will be responsible for providing exceptional customer service, processing customer orders, and ensuring accurate documentation.
Key Responsibilities:
- Provide customers with quotations and process customer orders in a timely and efficient manner.
- Deal with customer enquiries via various communication channels, ensuring a high level of customer satisfaction.
- Ensure documentation is accurate and up-to-date, maintaining a high level of administrative efficiency.
- Communicate updates on expected delivery dates to customers, maintaining a high level of transparency.
- Work closely with the external sales team and account managers to provide administration support, ensuring seamless communication.
- Perform general office administration duties, maintaining a high level of organization and attention to detail.
Requirements:
- Excellent written and verbal communication skills, with the ability to build strong relationships with customers and colleagues.
- Previous experience in an administrative role, with a proven track record of delivering high-quality results.
- Passionate about delivering a great customer experience, with a strong focus on customer satisfaction.
- Confident IT skills, including knowledge and experience using MS office packages, with the ability to learn new systems quickly.
About Adecco:
Adecco is a well-established and successful company, with a great company culture that values teamwork and customer satisfaction. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, while developing your skills and expertise in a dynamic and supportive environment.
