CRM Data Specialist

2 weeks ago

London, Greater London, United Kingdom Howard Kennedy Full time

Howard Kennedy is seeking a highly motivated CRM Data Specialist to join our team. This role will play a vital part in ensuring the accuracy and integrity of our client data, contributing directly to the success of our marketing and business development efforts.

As a CRM Data Specialist, you will be responsible for managing and enhancing our CRM system, performing data analysis, and collaborating with various teams to optimize data utilization.

Key Responsibilities:
  • Maintain the highest standards of data quality and accuracy within our CRM platform.
  • Ensure seamless data flow and communication processes across different departments.
  • Conduct thorough research and categorize clients into relevant sectors for targeted marketing campaigns.
  • Support the creation of marketing lists and generate insightful client reports to inform strategic decisions.
  • Provide first-line support and training to users on CRM functionalities.
  • Identify and resolve issues within the CRM system, ensuring optimal performance.
  • Collaborate with the digital marketing team to analyze data trends and identify opportunities for improvement.
  • Actively participate in firm-wide projects that impact CRM strategy and implementation.
Requirements:
  • A genuine passion for CRM systems and data management practices.
  • Proficiency in Excel and a strong understanding of database structures.
  • Exceptional analytical skills with the ability to interpret complex data sets.
  • Excellent communication and interpersonal skills, enabling effective collaboration with diverse teams.
  • A proactive and results-oriented approach to work, with a commitment to continuous improvement.

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