Receptionist and Call Centre Coordinator

2 weeks ago


Great Yarmouth, Norfolk, United Kingdom East Norfolk Medical Practice Full time
About the Role

We are seeking a highly skilled and experienced Receptionist and Call Centre Operative to join our team at East Norfolk Medical Practice. As a key member of our administrative team, you will be responsible for providing exceptional patient care and support, while also ensuring the smooth operation of our practice.

Key Responsibilities
  • Provide a high level of customer service to patients and visitors, responding to their queries and concerns in a professional and courteous manner.
  • Manage incoming and outgoing calls, ensuring that all messages and information are accurately recorded and communicated to the relevant staff members.
  • Assist patients in accessing the appropriate services or healthcare professionals, providing clear and concise information and guidance as needed.
  • Perform general administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Work collaboratively with other members of the practice team to ensure seamless communication and coordination of patient care.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, staff, and external partners.
  • Proven experience in a customer-facing role, with a strong track record of providing high-quality service and support.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Strong administrative skills, including proficiency in MS software and experience with VDUs.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

We are committed to providing a positive and inclusive work environment, where all staff members feel valued and supported. If you are a motivated and experienced individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



  • Great Yarmouth, Norfolk, United Kingdom East Norfolk Medical Practice Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist and Call Centre Operative to join our team at East Norfolk Medical Practice. As a key member of our administrative team, you will be responsible for providing exceptional patient care and administrative support to our patients and clinical staff.Key ResponsibilitiesProvide a high...


  • Great Yarmouth, Norfolk, United Kingdom East Norfolk Medical Practice Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist and Call Centre Operative to join our team at East Norfolk Medical Practice. As the first point of contact for our patients, you will play a vital role in ensuring the smooth running of our practice.Key ResponsibilitiesProvide exceptional customer service to patients and clinical...


  • Great Yarmouth, Norfolk, United Kingdom East Norfolk Medical Practice Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist and Call Centre Operative to join our team at East Norfolk Medical Practice. As the first point of contact for our patients, you will play a vital role in ensuring the smooth running of our practice.Key ResponsibilitiesProvide exceptional customer service to patients and clinical...


  • Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as an Outpatient Receptionist at the James Paget University Hospitals NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in providing a high-quality patient experience and supporting the delivery of excellent patient care.Key...


  • Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as an Outpatient Receptionist at the James Paget University Hospitals NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in providing a high-quality patient experience and supporting the delivery of excellent patient care.Key...


  • Great Yarmouth, Norfolk, United Kingdom Fleggburgh Surgery Full time

    Position Overview Fleggburgh Surgery is seeking a dedicated Patient Services Coordinator to become a vital part of our team. We are in search of a composed and attentive individual who excels in patient interactions, delivering exceptional service in alignment with our operational standards. Previous experience in a similar role within a healthcare...


  • Great Yarmouth, Norfolk, United Kingdom Acteon Group Ltd. Full time

    Job Title: Senior Logistics CoordinatorJob Summary: We are seeking a highly skilled Senior Logistics Coordinator to join our team at Acteon Group Ltd. in Great Yarmouth, England. As a Senior Logistics Coordinator, you will be responsible for ensuring the timely and cost-effective shipping of all equipment while adhering to standard operating procedures and...


  • Great Yarmouth, Norfolk, United Kingdom Acteon Group Ltd. Full time

    Job Title: Senior Logistics CoordinatorJob Summary: We are seeking a highly skilled Senior Logistics Coordinator to join our team at Acteon Group Ltd. in Great Yarmouth, England. As a Senior Logistics Coordinator, you will be responsible for ensuring the timely and cost-effective shipping of all equipment while adhering to standard operating procedures and...


  • Great Yarmouth, Norfolk, United Kingdom CLARKSON PLC Full time

    Overview of the RoleThe Trainee Procurement Coordinator will be instrumental in assisting the Supply Chain team with daily operations to ensure the effective functioning of the Procurement division. This position is ideal for an individual who is driven, exceptionally organized, and proactive, and who values being an integral part of a collaborative team....


  • Great Yarmouth, Norfolk, United Kingdom P&S Personnel Full time

    P+S Personnel is excited to announce an opportunity for a Marketing Operations Coordinator to join our dynamic team. This multifaceted role encompasses a variety of marketing functions, including administrative support during periods of absence, for a company engaged in diverse sectors such as Energy, Construction, and Environmental Services.Key Marketing...


  • Great Yarmouth, Norfolk, United Kingdom Clarksons Full time

    Company OverviewClarksons is a prominent leader in the provision of maritime services, including broking, finance, and research, dedicated to supporting clients across various sectors in the dynamic maritime and energy markets. Our extensive experience and global reach enable us to deliver exceptional value and protection for our clients' offshore teams and...


  • Great Yarmouth, Norfolk, United Kingdom Clarksons Full time

    Company OverviewGibb Group stands as a premier provider of Personal Protective Equipment (PPE) and Maintenance, Repair, and Operations (MRO) products and services, recognized for its extensive experience and qualifications within the energy sector. Our global reach ensures that our comprehensive product offerings are complemented by in-house expertise,...


  • Great Yarmouth, Norfolk, United Kingdom East Coast Community Healthcare CIC Full time

    Position Overview We are pleased to announce a rewarding opportunity for skilled Administrators to become part of our dynamic support services team. This is a full-time role. We offer a variety of employee benefits, including competitive salary and sick leave aligned with industry standards, access to pension schemes, flexible working arrangements,...


  • Great Yarmouth, Norfolk, United Kingdom Clarksons Full time

    About ClarksonsClarksons is a leading provider of integrated maritime services, including broking, finance, port services, and research. As a global shipping company, we have an unrivaled reach, expertise, and depth of experience. Our team partners with clients across various sectors to meet the demands of the rapidly evolving maritime, offshore, trade, and...


  • Great Yarmouth, Norfolk, United Kingdom Clarksons Full time

    About ClarksonsClarksons is a leading provider of integrated maritime services, including broking, finance, port services, and research. As a global shipping company, we have an unrivaled reach, expertise, and depth of experience. Our team partners with clients across various sectors to meet the demands of the rapidly evolving maritime, offshore, trade, and...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Clinical Fellow in Urology to join our team at the Norfolk and Norwich University Hospital. This is a full-time position that requires a strong background in general urology and the ability to work at a senior level.Key ResponsibilitiesProvide high-quality patient care and management in the...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Clinical Fellow in Urology to join our team at the Norfolk and Norwich University Hospital. This is a full-time position that requires a strong background in general urology and the ability to work at a senior level.Key ResponsibilitiesProvide high-quality patient care and management in the...


  • Great Yarmouth, Norfolk, United Kingdom Clarksons Full time

    Company OverviewClarksons is a premier provider of integrated maritime services, renowned for its expertise in the supply of PPE and MRO products. With a global presence, we pride ourselves on delivering exceptional value through our extensive product offerings and in-house expertise, ensuring that our clients' offshore teams and assets are safeguarded at...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Clinical Fellow in Urology to join our team at the Norfolk and Norwich University Hospital. This is a full-time position that requires a strong background in general urology and the ability to work at a senior level.Key ResponsibilitiesProvide high-quality patient care and management of...


  • Great Yarmouth, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Clinical Fellow in Urology to join our team at the Norfolk and Norwich University Hospital. This is a full-time position that requires a strong background in general urology and the ability to work at a senior level.Key ResponsibilitiesProvide high-quality patient care and management of...