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Beauty Counter Manager
2 months ago
About the Role
This is an exciting opportunity to join our team as a Liz Earle Counter Manager, where you will play a key role in delivering exceptional customer service and driving sales growth in our store.
Key Responsibilities
- Lead and Motivate Your Team: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Build Customer Relationships: Build great relationships with customers and colleagues, providing personalized consultations and skin services to drive sales and customer loyalty.
- Drive Sales Growth: Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers.
- Develop Your Skills: Complete our award-winning 12-month Skin School development programme to enhance your skincare knowledge and service expertise.
- Represent the Brand: Be an ambassador for the Liz Earle brand, ensuring your counter is beautifully presented to showcase the range of Liz Earle products.
What We're Looking For
- Passion for Skincare: A passion for skincare and a love of Liz Earle products.
- Leadership Experience: Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
- Customer Service Skills: Outstanding customer service skills, with experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
- Business Acumen: The ability to work with business plans, achieve sales targets, and review individual and team performance.
- Continuous Learning: Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise.
Our Benefits
- Liz Earle Employee Discount: Up to 75% discount on Liz Earle products.
- Store Discount: Discount on store purchases.
- Liz Earle Goody Box: Monthly delivery of Liz Earle products.
- Discretionary Team Bonus Scheme: Opportunity to earn a bonus based on team performance.
- CIBTAC Certification: Become a certified skin expert with our CIBTAC certification.
- Holiday Entitlement: Generous holiday entitlement that increases with length of service.
- Personal Pension Scheme: Access to a personal pension scheme.
