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IT Support Specialist

2 months ago

Cheshire West and Chester, United Kingdom Academics Ltd Full time
ICT Technician Position

About Academics Ltd:
Academics Ltd is a reputable Teacher Supply and Recruitment Agency dedicated to providing high-quality educational staffing solutions.

Role Overview:
We are seeking a dedicated and skilled ICT Technician to join our team in an educational setting. This role is pivotal in ensuring the smooth operation of computer systems within an academic institution.

Key Responsibilities:
1. Maintain and manage departmental computer systems to align with the needs of the Academy.
2. Develop and uphold an efficient incident recording system to support the Academy's daily operations.
3. Collaborate with team members to address technical challenges and implement effective solutions.
4. Contribute to the overall knowledge base and support initiatives aimed at achieving the Academy's objectives.
5. Make informed decisions regarding IT support and provision, keeping ICT Officers updated on relevant issues.
6. Organize and prioritize tasks effectively to ensure the seamless functioning of the Academy's IT services.
7. Troubleshoot and resolve technical issues daily to maintain high service standards for staff and students.
8. Gather essential information in situations requiring further analysis and escalate to ICT Officers when necessary.
9. Ensure high standards of technical service delivery by addressing faults and reports promptly and efficiently.

Commitment to Safety:
The Academy is dedicated to safeguarding the welfare of young individuals. All successful candidates will undergo an enhanced criminal records check (DBS).

Join Us:
If you are a motivated individual with a passion for technology and education, we encourage you to consider this opportunity.