Service Operations Coordinator

6 days ago


Darlington, Darlington, United Kingdom NHS Jobs Full time
Job Summary

We are seeking a highly organized and detail-oriented Service Operations Coordinator to provide administrative support to our Service Administrator. The successful candidate will be responsible for coordinating project plans, monitoring consultant leave requests, and ensuring theatre lists and clinics are fully utilized.

Key Responsibilities
  • Project Management Support: Provide administrative support to the Service Administrator, including preparing project plans and reports.
  • Leave Management: Monitor consultant annual leave and study leave requests, making arrangements for adjustments in clinic and theatre sessions.
  • Theatre and Clinic Management: Ensure theatre lists and clinics are fully utilized, and validate waiting lists reports.
  • Reporting and Data Management: Collate and prepare reports for the Service Administrator, including maintenance of activity monitoring tools.
  • Internet and Intranet Management: Ensure the internet and intranet is accurate and regularly updated for the service area.
  • Data Quality Management: Ensure data quality issues are managed in line with trust policy, within the service area.
  • Patient/Client Care: Promote positive customer care for patients and staff, when dealing with enquiries from a range of internal and external parties, associated with the clinical area.
Requirements

The ideal candidate will have excellent organizational and communication skills, with the ability to work independently and as part of a team. They will also have a strong attention to detail and be able to manage multiple tasks and priorities.



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